The BranchTrack Copilot is an AI assistant built into the app. You ask it in plain words, and it does the work for you — for example "Make my customer service simulation private" or "Show me all simulations with the Compliance label". Copilot is available on every plan, including Free. Open it with Ask Copilot or the copilot icon in the bottom right corner.
The Simulations page. Highlighted: the Ask Copilot button next to Labels, and the copilot icon in the bottom right corner.
The copilot opens as a panel on the right. Type your request in Ask the copilot… and send it. Use + to start a new chat, and the clock icon to open your Chat history.
The copilot panel next to the Simulations page. The question “How many sims do I have?” is answered: the copilot shows the step “Reading through your simulations” and replies that there are 130 active simulations. Highlighted: the + (Start new chat) and clock (Chat history) icons at the top, and the Ask the copilot… box at the bottom.
What the copilot can do
Simulations: publish them, make them private and archive them; get the share link and embed code.
Classes: list and read Classes, update, close and reopen them, and add labels.
Labels: create, rename and delete labels.
The page view: filter and sort the list, preview a simulation, and take you to other pages.
How-to questions: answer questions about BranchTrack using the help center articles.
Contact support: send an email to BranchTrack support for you, after you confirm (once a day).
There is a separate copilot on the Simulations page and on the Classes page. The copilot on the Simulations page can only read Classes, not change them.
What the copilot can't do
Create simulations. The copilot can't create new simulations. To write scenes with AI, use the AI Simulation Co-Pilot in the editor — see AI Features in the BranchTrack Editor.
Change your LMS. It can't access or change settings in your LMS.
Delete simulations permanently. Anyone in your account can do this by hand, with Delete in the card's More actions menu.
Monthly allowance
Each account has a monthly copilot allowance. It is a usage budget, not a fixed number of questions, and it starts again on the 1st of every month. When it runs out, the copilot panel shows "This month's copilot allowance is used up."
Your chats
Each chat is private to the person who started it.
Chats are kept until you delete them. Click the clock icon at the top of the copilot panel to open Chat history. There you can reopen an earlier chat, or delete chats one at a time.
Deleted chats are erased for good after 30 days.
Your simulation texts and copilot chats are not used to train public AI models.
The copilot’s Chat history (10 chats), opened with the highlighted clock icon. Chats are grouped by Today, Yesterday, Previous 7 days and Older, each with its title and time — for example “Simulation Count Inquiry”, “Get the embed code for Fire Safety” and “Find simulations with the Sales label”.