BranchTrack provides multiple secure ways for authors, facilitators, and learners to sign in to the platform. In addition to standard email and password authentication, Enterprise organizations can configure Single Sign-On (SSO) for seamless corporate authentication.
Standard Sign-In Methods
For standard workspace accounts, BranchTrack supports the following authentication options:
Email and Password: Log in using your registered business email address and a custom password. You can reset your password at any time via the Forgot Password? link on the sign-in page.
Enterprise Single Sign-On (SSO)
Single Sign-On (SSO) allows enterprise teams to log into BranchTrack using their organization's central Identity Provider (IdP). This streamlines user onboarding and ensures strict adherence to corporate access control policies.
Supported Identity Providers & Protocols
SAML 2.0: Compatible with all major enterprise identity providers, including Microsoft Entra ID (Azure AD), Okta, Ping Identity, and OneLogin.
Google Workspace SSO: Enforce authentication through your company's Google Workspace domain.
How to Request and Set Up SSO
SSO integration is available for Manage (Enterprise) plans. To configure SSO for your workspace domain:
Have your IT Administrator contact support@branchtrack.com or your dedicated Account Manager to initiate the setup.
BranchTrack support will then proceed with the SSO setup.
Enforced SSO and User Provisioning
Domain-Wide Enforcement: When SSO enforcement is enabled, users attempt to log in using an email matching your corporate domain will be automatically redirected to your company's SSO portal.
Just-In-Time (JIT) Provisioning: Depending on your setup, new team members can be automatically assigned author or viewer accounts in BranchTrack upon their first successful SSO login.