At the end of a simulation, learners can rate it with 1 to 5 stars and leave written feedback. Use it to find out whether your simulation is useful, too easy or too hard, and what to improve. Ratings & Feedback is on by default for every simulation.
Turn Ratings & Feedback on or off
In the editor, click the Settings icon (gears) in the left bar.
Tick or untick Enable Ratings & Feedback. The change saves automatically.
The Settings panel, opened with the gears icon in the left bar (highlighted). At the top, the highlighted option Enable Ratings & Feedback is ticked, with five stars below it. Its description says learners rate their experience after completing the simulation, the summary of ratings is on the simulation’s card, the feedback prompts can be changed in the Translate panel, and written feedback can be viewed by contacting BranchTrack support.
Tip: you can change the wording of the feedback prompts in the Translate panel (globe icon), on the Player interface tab.
What learners see
When learners reach the end of the simulation, a rating panel appears in three short steps:
Stars: "Please rate your experience:" — the learner picks 1 to 5 stars.
Quick tags: after choosing stars, the learner can click tags that describe the simulation, then Continue…. The tags match the rating: a low rating shows negative tags (such as Boring, Too hard, Too long), a high rating shows positive ones (such as Realistic, Practical, Fun, Challenging), and a middle rating shows a mix.
Written feedback: "Anything to add?" — the learner can type a comment and click Submit anonymously, or click Skip. Feedback is always anonymous.
The last scene of a simulation. In the bottom right, the highlighted panel says “Please rate your experience:” with five empty stars.
The rating panel after the learner chose 4 stars (highlighted). Below, the highlighted quick tags: Realistic, Practical, Fun, Challenging, Boring, Too hard, Too easy, Too short and Too long, followed by a Continue… button.
The last step of the rating panel: “Anything to add?” with a highlighted text box (“I have something to say”) and the highlighted buttons Submit anonymously and Skip.
Where to see the results
Average star rating — on the simulation's card on the Simulations page.
Written feedback — to read it, contact BranchTrack support.
In Classes — ratings and feedback also appear in the Class's activity.
A simulation card on the Simulations page. The average star rating (4.6) in the bottom right corner is highlighted.
Ideas for using learner feedback
Improve your content: look for patterns in low ratings and comments, and adjust the difficulty or texts.
Show success: share good ratings and comments with stakeholders as proof that the training works.
Show learners you listen: act on their feedback and tell them about the changes.